Booking policies

 

CREDIT CARD ON FILE

A credit card is needed to book any appointment. Your credit card will only be charged if our booking policies are violated.

By booking an appointment, you authorize Long Lash Beauty to charge your credit card 25% of your appointments cost for cancellations or rescheduling done with less than 24 hours notice or 50% of your appointments cost for all no shows.

No Credit Card? Contact the studio direct to arrange an alternative option.


CANCELLATION & RESCHEDULING

All cancellations or appointment rescheduling must be done at least 24 hours in advance.


LATE POLICY

Being on time is important to ensure no time is lost. If you are late for your appointment there is no guarantee extra time will be available. This may result in a less than ideal lash look for eyelash extensions or your appointment may be considered as a not show if there is not enough time remaining to complete your service.


NO SHOWS

If you do not show up for your appointment and do not notify the studio before your appointment start time this will be considered a no show.


MINORS

A parent or legal guardian must provide written consent for any client under the age of 18 before any service will be provided. Any minor that does not have written consent on file will be charged for 50% of their appointment fee and turned away.


LASH SATISFACTION

If you are unhappy with a service provided by Long Lash Beauty please contact us within 24 hours of your appointment. Concerns after 24 hours of your appointment or failure to follow the proper after care instructions will result in a full price service. No refunds will be offered on a finished service including sensitivities.


CLIENT CONTRACT & CONSENT FORM

Before any service will be provided every client must have a client consent form on file. Please make sure you fill out your consent form before your first appointment to ensure no time is lost.

You also deserve to have the best experience possible every time we work together. Please make sure you have read and understand the client contract.

Click here to complete your new client form.